Most physicians agree that medical schools, while supportive in many
areas, are often lacking when it comes to career counseling. As an
unfortunate result, most employers consider the interview to be many
residents’ and physicians’ biggest weakness; yet, it is one of the most
crucial elements of the hiring process.
If
you followed the traditional path to medical school, chances are your
interviewing experience is nonexistent or minimal at best. Therefore,
the interviewing process may seem much more daunting to you than to
your peers in other professions, who have already held a plethora of
positions.
The first thing to realize is that
an interview is a two-way street. While the employer has the upper hand
in many respects, you are both trying to make a positive impression on
each other in the hopes of finding a good fit. Therefore, you shouldn’t
go into an interview feeling as though you are being put under a
microscope.
It is important, however, that
you understand proper protocol. Preparation is key, and if you
internalize the information below, you will be able to present yourself
as an articulate and capable candidate for any position.
First impressions
When
an employer contacts you to schedule an interview, you need to make
sure that you come across as enthusiastic and accommodating. Many
physicians have a tendency to be abrupt on the telephone. While this is
normally the result of a busy schedule, it can come across as rude and
presumptuous. You should never give the impression that your time is
more important than the person you’re speaking to.
Also,
avoid asking questions such as “What hospital is this again?” or “I’m
sorry, can you remind me of where this practice is?” You may have
applied to numerous positions, but it is important to keep information
about these positions handy so that you can immediately reference the
caller/organization. Otherwise, the employer will assume that you
simply cast a wide net and don’t have a genuine interest in his
particular practice.
When it comes to
scheduling the time for your interview, there are several factors to
consider. If you are a morning person, see if you can schedule your
interview early in the day. Likewise, if you can’t put together a
coherent thought until you’ve had at least three cups of coffee, don’t
schedule your interview first thing in the morning. You also don’t want
to meet after a 14 hour day or at the end of a grueling week.
Make
sure you clear adequate time for the interview, and that you consider
the schedule of the employer. Even if the early morning or the late
evening may be more convenient for you, it is more appropriate and
professional to schedule your interview during normal business hours
(unless the employer specifically requests otherwise). Additionally, if
you are experiencing an unusually tight schedule on the day of your
interview, don’t let the time crunch keep you from doing what’s
important. Consider the interview an investment in your future, and
make adequate time for it.
Do’s and don’ts
Do
arrive on time. Plan your schedule so that you anticipate arriving at
least 15-20 minutes early in case traffic is bad, you get lost, or
something unknown occurs.
Don’t
arrive too early. While it’s good to allow an extra cushion of time,
you don’t want to throw off the interviewer by arriving at the office
more than five minutes ahead of schedule. If you’re early, walk around
the block and grab a cup of coffee, or read the newspaper for a few
minutes at a café before making your presence known.
Do be
courteous to everyone you meet. A receptionist who finds you rude could
have a great impact on your ability to get a position, regardless of
how smooth you come across in the actual interview.
Don’t neglect
to prepare. Ask colleagues and family members for help with mock
interviewing and practice questions. Finally, make sure to stay current
in your field so that you can discuss any news in the field.
Do try
on your interview clothes before you leave for your destination if you
are traveling long distance. There is nothing worse than finding out
that something doesn’t fit right 10 minutes before your interview when
you are 300 miles from your closet.
Don’t
forget that interviews are an artificial situation in which the
interviewer has power. This can cause you to feel overly pressured to
act a certain way, which in turn will seem false and forced. Anxiety
will interfere with your ability to answer questions intelligently. The
more relaxed and natural you can be, the more likely it is that the
interviewer will get a realistic impression of you.
Do have a firm, solid handshake. A limp, weak handshake never makes a good impression.
Don’t be
disrespectful during the interview. Never talk down to the interviewer.
Be polite, listen carefully, and do not argue under any circumstances.
Do
stay calm and maintain eye contact. You don’t have to stare, but keep
consistent visual contact with the interviewer’s general facial area.
Looking at their eyes, forehead, lips or chin is important, so that the
interviewer knows you are paying attention.
Don’t forget
that interviewers are not always trained in interviewing. You may find
an interviewer rambling on about the position and the practice without
asking you any questions about yourself. In this situation, it is okay
to exert a little control over the process by discussing your strengths
and explaining some key points that you want to get across.
Do
ask questions. Asking questions shows that you were listening to and
digesting the information the employer presented. It also conveys your
genuine interest in learning more about the organization. Research the
employer (and interviewer, if possible) extensively so that you can ask
thoughtful, intelligent questions.
Don’t discuss politics and religion. These topics should be avoided at all cost.
Do
remember that there are two major questions that every interviewer
wants answered. Are you able to do the job and do it well? Will you be
manageable as an employee or part of a partnership? If you can answer
these questions to the employer’s satisfaction, you will get the job.
Don’t
lie or be negative. Honesty is the best policy, but if someone asks you
about a former employer with whom you had a hostile relationship, be
tactful. It’s better to focus on strengths and positives than to give
the interviewer the impression that you are not an easy person to work
with.
Do establish
rapport. Remember the interviewer’s name, and use it a few times
throughout the interview. Show interest in the conversation. Ask
questions, smile when appropriate, and laugh when jokes are told
(regardless of how bad).
Don’t
ask about salary unless the interviewer brings it up first. Even if the
interview does bring it up, you shouldn’t discuss specifics. Focus
instead on a salary range and don’t reveal exactly what you made in
your last position. Detailed salary discussions should occur after an offer has been extended.
Do send a thank you note after your interview. It is proper etiquette, and employers appreciate the gesture.
Don’t
forget that bias still exists. For example, it is generally regarded
that an overweight applicant will have a more difficult time in an
interview than a thin applicant. If you are overweight, you can avoid
this bias by dressing well and making sure that your clothes fit well.
During the interview, be as positive and high energy as you can. Focus
on your strong work ethic and you should be able to overcome any
stereotype of overweight people as lazy and lacking in energy.
What is your biggest weakness?
This
question has plagued jobseekers since the beginning of time. The point
of this question is to determine how self-aware and realistic you are.
Truthfully speaking, there is no “right” answer, but we can offer some
guidance for a better answer.
Saying “I’m a
perfectionist” or “I work too much” is overused and clichéd, and
employers will see through it. Rather than trying to sell a strength as
a weakness, you should discuss the steps you have taken in overcoming
your weakness.
For example, you can say that
you have traditionally been a shy person, but you have been actively
challenging yourself by speaking in public and that you have made
considerable progress towards alleviating it. Another example would be
to discuss your own impatience when others fail to uphold
responsibilities. You’ve had to resist stepping in to solve the
problems of your employees, and now you’re trying to use these
situations as teaching opportunities.
The
second most difficult question is: “What is your biggest strength?”
While this gives you the opportunity to tout yourself, you want to
avoid sounding presumptuous. Try to present your answer in terms of
what your colleagues and supervisors have said about you. This will
allow you to avoid looking too egotistical.
Tips for the panel interview:
- It’s okay to feel overwhelmed. Everybody is a little nervous or anxious, so don’t worry if you feel butterflies—it’s normal.
- When introduced, acknowledge each person. Try to remember their names.
- Listen carefully. Don’t let your mind wander. Focus on answering each question as thoroughly as possible.
- Address your answer directly to the person who asked the question.
Tips for the lunch interview:
- While this may be a more relaxed environment, you have to be completely “on” no matter what.
- Follow
the ordering cues of your host regarding which courses you should order
and price ranges. Obviously, don’t order a dish that you can’t eat
neatly, like spaghetti or soup.
- Only order
a drink if you are pressed by the host to do so. Even if you do order a
drink, drink very limited amounts, and match each sip with a sip of
water.
- Make sure your etiquette is excellent at all times. Table manners are of the utmost importance.
- Even if the food is fantastic, don’t become consumed with eating. Focus on the interview, and on answering and asking questions.
Tips for international applicants:
- Unfortunately,
a thick accent or poor English speaking ability can affect your chances
of success. However, more than 20% of positions in medicine are held by
people who attended medical school outside of the U.S., so don’t
despair. Stay relaxed and speak slowly. Don’t be afraid to ask for
something to be repeated, and sometimes a little bit of humor can help.
- If your name is mispronounced, do not correct the interviewer unless they ask for help.
- Remember that eye contact is okay in the US and is expected in an interview.
- If
it is a lunch interview, you need to be extremely cautious of your
table manners. Customs are different everywhere, and you need to make
sure that something acceptable in your culture isn’t a breach of
etiquette here.
- Do not dwell upon your
place of origin. This doesn’t mean you should hide where you are from,
but you want to focus on working in the US.
- Do not attack or criticize US culture, even in agreement with the interviewer or as a joke.
- Try to get letters of recommendation from previous American employers or professors; they carry much more weight.
- If
asked about your weakness, you should name your accent or English
skills as your most prominent weakness, and you should outline the
steps that you intend to take to enhance your English.
- Discuss your adaptability and your ability to fit in.
- Your
motivations for entering medicine should be personal. Saying that you
became a doctor because your family has always comprised doctors is not
an appropriate response.
- Make sure you understand your visa status and that everything is in order.
Conclusion
You
may be a smart, hardworking candidate, but you are competing against
equally intelligent, motivated candidates. Relying solely on your
credentials is not sufficient; you need to understand the interviewing
process in order to present yourself in the best light possible.
When
it comes to interviews, practice makes perfect. For this reason, you
should accept every interview you are offered, even if you don’t feel
that the position presents the ideal fit. The more interviews you go
on, the more comfortable you will feel, and the more exposure you will
have to the types of questions asked.
Keep in
mind that interviewers are as eager to find a good fit as you are.
Before you sit down to an interview, take a deep breath and focus your
attention on all of those things that make you a good candidate. When
you are feeling confident internally, you will portray yourself as
someone worth getting to know.
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